Not delighted with your purchase?
We’re happy to help!
Please complete the Return/Exchange Request below WITHIN SEVEN (7) DAYS OF DELIVERY. You will receive an Authorization Slip and instructions via email within 2 business days. Your Authorization slip must be included in the package to return your product. Return shipping costs are the responsibility of the customer.
SALE ITEMS DISCOUNTED 30% OR MORE, ALL JEWELRY, UNDERGARMENTS AND SWIMWEAR are always FINAL SALE.
When we receive your package back, we’ll process your return as indicated on your request:
We will refund the amount paid to the original payment method within 2 business days. Based on your payment provider, it typically takes 3-7 business days to be credited back to your account.
We will credit your account within 2 business days. Your credit will be available to spend immediately in your account. Note that you must have a customer account already created on our website to be able to receive store credit.
We will hold the item that you would like to exchange for as soon as we receive your Return Request. Once we receive your return, we’ll ship out the new item free of charge within 2 business days.
DAMAGED OR DEFECTIVE GOODS It’s important to us that you receive your items in perfect condition! If you receive an item that is damaged or defective please notify us so we can make it right. We work with many different manufacturers and want to ensure that we both receive product we’re proud of. Let us know on the form below WITHIN 5 DAYS OF DELIVERY and we’ll send a pre-paid return label to send the product back to us.